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MANAGED SUPPORT RETAINER

Explore Our Online CRM Managed Retainer for Proactive Dynamics 365 CRM Support

Comprehensive monitoring, patching, and roadmap support to ensure CRM longevity. No surprises, just reliability.

Transparent Resource-Based Pricing

Foundation

Essential

Baseline proactive monitoring and patching for stable Dynamics 365 environments.

Fixed Monthly Fee

Most Popular

Professional

Dedicated resource allocation with quarterly health checks and roadmap alignment support.

Fixed Monthly Fee

Scale

Enterprise

Full-scale strategic roadmap reviews, high-tier SLAs, and multi-tenant CE support.

Custom Quotation

Audit & Licensing

ASG’s Audit and Licensing service ensures that your organization remains compliant with software and IT asset management regulations. Our expertise helps businesses maintain license integrity, avoid legal risks, and optimize costs. We provide thorough assessments and corrective measures for managing software licenses and adhering to compliance standards.

Optimization

Identify and repurpose unused licenses to maximize your software ROI and platform efficiency.

Analysis

Continuous compliance analysis ensures your Dynamics 365 environment adheres to strict regulatory standards.

Risk Management

Drastically reduce legal and operational risks through proactive monitoring and corrective license governance.

Management

Ongoing support and strategic asset management to maintain license integrity across your organization.

"In today’s fast-paced business environment, without a unified view of data, decision-making is fragmented and inefficient. To make informed, strategic decisions, we must integrate data across all platforms, eliminating inconsistencies. Only then can we unlock the true power of our data and steer the business in the right direction."

Nicu Aleman, CEO & Managing Partner

ASG (Aleman Software Group) - CRM Solutions

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Dedicated Resource

Assigned expert for continuity

What’s Included

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Quarterly Health Checks

Strategic environment audits

Comprehensive coverage designed for proactive CRM health and long-term environment reliability.

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Proactive Monitoring

24/7 environment health

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Roadmap Reviews

Continuous platform evolution

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Patch & Release Management

Microsoft wave alignment

01

Onboarding & Audit

02

Secure Setup

03

Proactive Operations

04

Continuous Improvement

We perform an exhaustive deep-dive audit of your Microsoft Dynamics 365 environment, identifying security vulnerabilities and compliance gaps to harden your security baselines.

Establishment of secure support channels and incident protocols. We set up active governance frameworks and communication lines to ensure enterprise-grade reliability.

Proactive monitoring merged with expert incident care. We utilize automated health checks and 24/7 oversight to preempt issues and maintain flawless CRM performance.

Data-driven rightsizing and roadmap advisory. We provide continuous architectural alignment and strategic insights to ensure your platform evolves with your business goals.

Why a Retainer?

Break-Fix Model

  • Unpredictable emergency costs
  • Higher risk of extended downtime
  • No proactive monitoring or patching
  • Reactive, architectural drift over time
  • Variable response times for critical issues

Managed Retainer

Predictability

Shift from reactive emergency spending to a controlled, fixed-fee model that stabilizes your enterprise IT budget.

Risk Reduction

Eliminate system vulnerabilities with proactive security patching and real-time threat monitoring for Dynamics 365.

Strategic Support

Align your CRM capacity with business growth through modular advisory and expert architectural optimization.

Start Your Retainer Today

Contact our certified engineers to discuss a custom managed retainer plan that safeguards your CRM reliability and strengthens digital trust.

Tech Support Inquiry

Please provide details about your CRM scenario so our team can assist you.

Please provide as much detail as possible regarding your technical support needs.

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