CRM Value Assessment
Dynamics 365 CRM Downtime ROI Calculator
See how much unplanned CRM downtime is really costing your business.
Unplanned Dynamics 365 CRM outages don’t just frustrate users - they quietly drain revenue, productivity, and trust. Use this simple calculator to estimate your current downtime cost and see how a managed support retainer from Tri.wi can improve your ROI.
Your Estimated Downtime Cost
Use this formula with your own numbers to estimate your monthly and yearly downtime cost.
Monthly downtime cost (£) = Number of CRM users × Downtime hours per month × Hourly cost per user. Yearly downtime cost (£) = Monthly downtime cost × 12.
Use this estimate as a directional guide, not a formal financial statement. For a detailed ROI model tailored to your environment, talk to our team.
Enter Your CRM Environment Details
Total Monthly Loss (£) = Active CRM Users × Monthly Outage Hours × Labor Cost Per Hour.
To calculate the 12-month impact, multiply this monthly total by 12.
We’ll use these numbers to estimate your monthly and yearly downtime cost.
How to Reduce Downtime Risk
ASG’s managed CRM support is designed for organizations that can’t afford extended downtime. We combine proactive monitoring, incident response, and continuous improvement to keep your Dynamics 365 environment stable, secure, and aligned with your business goals.
Proactive Monitoring
Proactive monitoring and alerting across your Dynamics 365 stack to catch issues before they impact users.
Change Management
Change management support to minimize deployment-related outages and maintain environment stability.
Root-Cause Analysis
Root-cause analysis for recurring incidents, ensuring we eliminate problems, not just provide quick fixes.
24/7 Expert Access
24/7 access to senior CRM engineers when it matters most, providing peace of mind for business-critical apps.
Get a Tailored ROI Breakdown
Want to understand the full financial impact of CRM downtime in your specific environment? Share a few more details with our team and we’ll build a tailored ROI model, including potential savings from a managed support retainer.
No spam, no hard sell - just a clear, data-backed view of your options.